Description
We are professional industrial parts supplier of accessories and replacement parts， in the Greater China Area. SPECIFICATION * We apply comprehensive quality check and testing before dispatching ESTIMATED DELIVERY TIME - Standard: 10-35 work days - Expedited: 4-7 work days We appreciate your comprehension that there might be delay during the national holidays and traditional festivals. WARRANTY Replacement/Exchange - Exchange/replace item within 30 days from the day you receive the item. - Buyer will pay for the shipping cost if there is a return or exchange . - The item that the buyer requires exchange/replacement should be in the same condiction that we dispatched.
Clone559b334
The seller issued a full refund for an item that was sent wrongly. The seller realized their mistake and announced this first. When I got the item I could confirm that the item that arrived was not the one from the listing. then the seller issued a refund. All in all I was not damaged in any way, and I can deem the whole experience as positive. Excellent communication from the seller.
Vuong Ngoc Tuan
Silver plate didn't have thermal paste as shown in advertised product photo, thermal pad on heat sink was not protected as shown in photo and arrived with white packaging particles stuck to it, and the fan housing is plastic instead of the advertised metal in product photo.
user17773105
I apologize for the misunderstanding, the package already appeared, the problem was the shipping company that delayed delivering to me, they already confirmed that they have the package, which I apologize for the misunderstanding again, thank you